The best litter for Litter-Robot is clumping litter. We recommend a high-quality, standard-weight, clay-based clumping litter, such as GreatLitter. Some silica gel litter beads and crystals can also be used with Litter-Robot, as long as they pass through the screen. However, translucent or white-colored litter (most often seen in crystal litter) may impact the litter level and Drawer Full Indicator (DFI) accuracy in Litter-Robot 4 and are therefore not recommended. Alternative, plant-based litters typically do not work with Litter-Robot as these may not be filtered properly through the sifting system. Litters that do not work in Litter-Robot are the strictly absorbent, non-clumping or loose-clumping litters, newspaper-based litters, and absorbent wood pellet litter.
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Cats are generally curious and will investigate any new object. Cats that are already used to a covered litter box may be quicker to investigate. We recommend that you leave Litter-Robot turned off at first while your cat gets used to your new self-cleaning litter box. Place Litter-Robot in the same location as the old litter box. You can leave the old litter box near Litter-Robot for a short time. Take a cup of litter from the old litter box and add it to the clean litter in Litter-Robot. The scent will be familiar, and your cat will be inclined to investigate. Once your cat ventures inside and feels the litter under their paws, they will know what to do. Learn more about acclimating your cat.
Kittens that weigh 3 pounds or more can safely use Litter-Robot 4 in automatic mode, while kittens that weigh 5 pounds or more can use Litter-Robot 3 (with or without Connect) in automatic mode. If your kitten does not meet this minimum weight, leave Litter-Robot off to operate in semi-automatic mode. When you see your kitten has used Litter-Robot, turn it on, and Litter-Robot will automatically perform a clean cycle. Once it finishes, turn the power off. This way, your kitten is safe while they get accustomed to Litter-Robot at a young age, and you dont have to scoop the litter box!
We recommend up to 4 indoor cats per single Litter-Robot; however, we do have customers with more cats using a single unit. As a rule of thumb, one cat using Litter-Robot 3 requires that the drawer be emptied once per week; two cats, twice per week; three cats, every other day, and so on. Litter-Robot 4 features an enlarged waste drawer for even more waste capacity, which means emptying is required less often. Litter-Robot cycles 7 minutes after each use, but if the wait time is interrupted by another cat entering, the timer will reset for another 7 minutes, which could cause waste to be present in the litter for longer than 7 minutes. Too many cats per single Litter-Robot may result in the litter bed not being clean for the next use.
Cats that weigh 3 pounds or more can safely use Litter-Robot 4 in automatic mode, while kittens that weigh 5 pounds or more can use Litter-Robot 3 (with or without Connect) in automatic mode. If your cat or kitten does not meet this minimum weight, you may still use Litter-Robot in semi-automatic mode by turning it off and only turning it on to perform a clean cycle from the app or directly on the unit.
No, Litter-Robot does not have a weight limit. Size and weight often have little to do with whether a cat will adopt Litter-Robot or not. Whether or not Litter-Robot will be comfortable for a large or fat cat is up to the individual. As long as the cat can enter the globe and turn around inside it comfortably, it doesn't matter how much they weigh. Litter-Robot 4 features a wider opening to maximize comfort for cats of all breeds and sizes.
Yes, compared to a traditional litter box, Litter-Robot can be a great solution for cats that spray or aim high when they go. The globe was designed to handle this, as the flange (rim) of the top half of the globe hangs over the bottom half of the globe, which itself is protected by a tough, impermeable flexible liner. If any liquid gets above the halfway mark (above the globe liner), it simply drips or drains down to the liner and then into the litter without collecting or pooling anywhere. This results in a clump forming at the perimeter of the litter bed, which is removed by the peeling action of the globe liner during a clean cycle. Constant spraying will require that you clean the interior of the globe more frequently to remove any residue, and, for deep cleaning, you can disassemble the globe into two halves (top and bottom).
Because waste is promptly removed and contained in the base, typical litter box odors will be significantly reduced with Litter-Robot. Litter-Robot 4 features an optional OdorTrap® System designed to neutralize litter box odors. This system uses the combination of a sealed waste drawer and carbon filter to reduce odors. You can opt to combine the carbon filter with OdorTrap® Packs to eliminate litter box odors through natural chemistry. For Litter-Robot 3, a large carbon filter located in the front of the waste drawer absorbs odors and moisture to discourage mold growth (a major culprit of that telltale litter box smell). The amount of odor control Litter-Robot will provide depends on the amount of odor createdby how many cats use it, what type of litter you use, and your cats' diets, among other things. Of course, the more often you empty the waste drawer, the less opportunity there is for odor to escape. That said, if you empty the waste drawer and notice Litter-Robot is still a source of unpleasant odors, we recommend changing out the bed of litter completely, deep-cleaning Litter-Robot twice per year, and replacing the carbon filter as needed. It is also worth noting that scented litters are generally not as effective at absorbing odors as unscented litter. Instead, we recommend an unscented, odor-trapping, natural litter like GreatLitter.
Yes. According to an independent study, cats using Litter-Robot 4 track up to 62% less litter than with traditional litter boxes, making it the best litter box for messy cats. Because Litter-Robot automatically cleans after each use, your cat is not walking through dirty litter that can stick to their paws and be tracked out of the litter box. That said, the type of cat litter you use can make a difference in general litter tracking. Litter-Robot 4 comes standard with fence and optional step to reduce litter tracking out of the globe.
Litter-Robot uses litter very efficiently since the patented sifting system only removes the clumps. Litter-Robot 4 features real-time tracking of litter levels, so the Whisker app can alert you when to add more litter to the globe. We also recommend checking the litter level against the raised fill line (on the black rubber liner of the globe) each time you empty the waste drawer, which is about once per week for a single cat or twice for multiple cats. Be careful not to overfill the globe.
Weight sensor technology will detect your cat and the globe will stop immediately. The cycle will not resume until 15 seconds after the cat is no longer detected. If your cat or something else is still tripping the sensor, Litter-Robot will not resume the cleaning cycle and a series of lights will flash indicating the problem. The Instruction Manual will help you troubleshoot common problems and our Customer Experience team is here to help when you need it. Weight applied on the step and/or step mat will not trip the sensor and stop the globe rotation. This is intentional, as we do not want to invite a cat to enter by stopping the globe rotation. If, however, the cat steps inside, the globe will stop.
Manufacturer-reconditioned Litter-Robots and Feeder-Robots are generally robots sold as new and then returned under our 90-day in-home trial. Eligible robots are reconditioned and tested to verify they meet original factory specifications. Whisker stands behind our reconditioned robots with the same 90-day in-home trial and WhiskerCare 1-Year Warranty. Our reconditioned robots offer great value since you'll receive a manufacturer-approved product at a discounted price. When considering whether to purchase a reconditioned robot, however, remember that you are purchasing a used product. Although we make every effort to clean the robot thoroughly before shipping, there may be slight cosmetic defects or evidence of prior use. If you are concerned about any of the above, we recommend that you do not purchase a reconditioned robot.
Due to the release of Litter-Robot 3 and Litter-Robot 4, as well as subsequent changes in demand of Litter-Robot 2 Classic and Bubble, we have discontinued regular production of these models. We will continue to carry component stock for all warranty claims and future out-of-warranty repair requests. Although we cannot guarantee that we will stock replacement parts indefinitely, it is our goal to maintain full service on discontinued products for 10 years. Beyond warranty, you can purchase replacement and reconditioned parts, or you can contact us to schedule repairs or a tune-up.
Yes, we have teamed up with Affirm to offer easy financing. Simply select Affirm at checkout. Your Affirm account is created using your name, , mobile number, birthday, and last 4 digits of your SSN. This combination helps Affirm verify and protect your identity. Choose 3, 6, or 12 monthly payments. Affirm designed its loans to offer you flexibility and control over your budget. Affirm offers rates as low as 10-30% APR based on your credit. Your actual rate is shown at checkout. Simply pay your monthly bill using a debit card or bank transfer at www.affirm.com/pay. Affirm has a dedicated team at San Francisco HQ, ready to answer your questions and help however they can.
Just for cases like this, we have compiled a list of tips and tricks to help your cat make the switch to Litter-Robot. If you have tried these things and your cat still refuses to use Litter-Robot, don't worry; you are protected by our 90-day in-home trial. If you and your cat are not completely satisfied for any reason, just return your Litter-Robot within 90 days of receipt for a refund of the purchase price, less shipping. You are responsible for return shipping costs, which are typically $50-$90, depending on where you live. We can provide a return shipping label via FedEx for a $60 deduction from your refund (or $75 for home pickup)just contact us. Please note, return shipments outside the contiguous 48 states may incur additional shipping costs.
This depends on your personal preference and your cats behavior. We recommend cleaning the inside of the globe every one to three months. Learn how to clean your Litter-Robot: 1. Press the Empty button to cycle the globe clockwise, which will allow the litter to fall through the waste port and into the drawer for easy disposal. Sweep any leftover litter toward the waste port. Then, press any button to return the globe to the Home position. Ensure that all litter has been removed from the globewet litter turns into messy clay! 2. Turn the Litter-Robot off and unplug the unit. 3. Remove the bonnet: Press and release the snap tabs on both sides of the bonnet, then lift and rotate the bonnet off of the globe and carefully set it aside. 4. Remove the globe: With two hands, lift the globe off the base. 5. Clean the globe with cleaner spray or with water and a mild soap. There are no electronic components in the globe that can be damaged by soap and water. If the globe has become extremely dirty, it can be soaked and cleaned with a water hose. 6. Let the globe dry completely before reassembling it to the base and attaching the bonnet. For a quick touchup, you can use cleaner wipes to wipe the inside and upper half of the globe (without removing the litter). Watch the Litter-Robot 3 video here.
The Cycle Delay is the elapsed time starting from when your cat exits the globe until the unit starts a Clean cycle. It can be set for 3, 7, or 15 minutes on Litter-Robot 3, or 3, 7, 15, 25, or 30 minutes on Litter-Robot 4. The default Cycle Delay is 7 minutes. Reduce the Cycle Delay if it is important to minimize odor and/or the time that waste is available to other petssuch as dogs. However, reducing the Cycle Delay may reduce the cleaning effectiveness if clumps do not have enough time to set up. Extend the Cycle Delay when using a lower-quality clumping litter that needs more time to set up.
This video will take you through some basic checks that usually resolve why your Litter-Robot 3 is not cycling. You can also try these tips: (1.) Please make sure the back of the unit is at least 2-3 inches away from the wall. If the unit is touching the wall, it can impact the weight sensor technology. (2.) Make sure the unit is on a flat, even surface. Carpet or litter mats/rugs underneath the unit may impact the sensor. (3.) Standard weight litter is recommended for best results; youll want to keep the litter amount as close to or right under the fill line. The unit needs 8-10 pounds of litter in the globe to detect a 5-pound cat in Litter-Robot 3, or a 3-pound cat in Litter-Robot 4. If the litter is below the line or you're using a lightweight or plant-based litter, this will decrease the sensitivity of the unit. (4.) Check to make sure the unit is not in sleep mode. Sleep mode in Litter-Robot 3 is indicated by a solid blue and solid yellow light. Sleep mode in Litter-Robot 4 is indicated by a solid purple light. If sleep mode is accidentally turned on, it will go into sleep mode at the same time every day until its physically turned off. You can view this video on how to turn sleep mode on/off on Litter-Robot 3. If youre still experiencing issues, please contact our Customer Experience team.
Deciding how to use the Feeder-Robot depends on your pets eating habits. If your pet has a habit of overeating or eating very quickly, you may wish to schedule their meals. By scheduling the feeding time, your pet will be eating a measured meal portion, 1 to 8 times per day. If your pet has no issue with overeating and tends to graze throughout the day, you may wish to use gravity mode. In gravity mode, the Feeder-Robot bowl remains full based on a check every 6 hours.
Yes! If you use the Whisker app to set your pet's feeding schedule, you can rest assured that your pet will still be fed should the unit go offline. The Feeder-Robot saves the feeding schedule locally on the unit. Whether the unit is connected to the network or offline, once it has a schedule programmed to it via the control panel keypad or downloaded to it from the app, Feeder-Robot will continue to feed on that specific schedule until it is updated. If the Status Indicator Tower light is blue, then the unit is running a programmed schedule.
Place the Feeder-Robot in the same location as the current food bowl(s), set it up, and make sure it is not scheduled to feed yet. Give your pet a day or two to explore Feeder-Robot. Add a small handful of your pets food to the bowl to provide a familiar meal for your pet. Place treats in the feeding bowl or around Feeder-Robot so your pet associates rewards with the unit. Once you notice that your pet has eaten from Feeder-Robot, press the Feed button while your pet is in the room with you so they can observe the food dispensing and become familiar with the sound of Feeder-Robot while you are there to reassure them. Feeder-Robot is not loud, but the dispenser will make slight noise during the dispensing process. For more tips, refer to the instruction manual.
Both Litter-Robots have the same patented sifting system and free you from the chore of litter box scooping. Litter-Robot 3 Connect is WiFi-enabled, which allows you to use the app to monitor and control your Litter-Robot from wherever you are. In both cases, you still have to empty the waste drawer about once per weekbut with Connect, you'll know exactly when the Litter-Robot needs your attention. Consult our Litter-Robot comparison page to learn more about the additional features Litter-Robot 3 Connect offers.
Download the Whisker app and put the Litter-Robot 3 Connect into onboarding mode: Press both the Cycle and Empty buttons at the same time; when done correctly, the Power light will turn white, then blue. Open the app and press the + button to add your new robot. Follow the prompts in the app to onboard your robot. When you reach the point where you are instructed to connect your to the Litter-Robot hotspot, you can do so via your device's bluetooth or click the link that says Connect via WiFi. Follow the prompts from there. Watch our onboarding video to learn how to connect your Litter-Robot to WiFi or how to use your device's bluetooth to onboard.
Yes, you can onboard your robot to the Whisker app via your device's bluetooth. To do so, make sure your mobile device's bluetooth is enabled. Put your robot into onboarding mode (or confirm it is already in onboarding mode), and approve the prompt to use location services. (This prompt may not appear, depending on your mobile device.) Accept the prompt to pair your device with your robot. (Prompt may vary by manufacturer.) Upon pairing, the app will begin the onboarding process. If the onboarding fails, proceed with traditional WiFi onboarding.
You can change or cancel your subscription at any time by logging into your account at least five (5) business days before your next shipment. Simply log in to your Litter-Robot account, choose My Subscriptions from the menu, and click Cancel Subscription under the relevant subscription section. You can also pause your subscription or skip a month: Log in to your Litter-Robot account, choose My Subscriptions from the menu, and click Skip Next Delivery or Pause Subscription under the relevant subscription section. If you choose to pause your subscription, it will remain paused indefinitely until you log back into your account and update.
Buy with confidence knowing that your investment is backed by our 90-day in-home trial. If you or your pet are not satisfied with your robot appliance, simply return it for a refund of the purchase price. You only have to pay return shipping. If you have purchased your robot appliance through a source other than Litter-Robot.com, you must coordinate the return with that source and according to their product return policy. Visit our returns page for more information.
All sales are final (no returns, no refunds) on non-concealer furniture items purchased on or after 10/26/, including Cat Orb, Cat Silo, Cat Shelf (2 Pack), Cat Side Table, Cat Pyramid, Cat Tower, Barn Door Dog Crate, and Barrister Dog Crate. This does not include Farmhouse Credenza, Storage Cabinet, Coastal Credenza, and Corner Credenza. We do not accept returns on open-box furniture (including concealer furniture items). While we try to remain flexible as a company, once a piece of furniture has been built or its package opened, we are unable to take it back. If you would like to return your eligible Sauder furniture, please contact Whisker Customer Experience to arrange a return within ninety (90) days of receipt for refund consideration. Merchandise can only be returned in new, unopened, and unassembled condition and in the original product packaging as received. All paperwork should be included with your return to ensure a prompt and accurate credit. You are responsible for the cost of the return shipment. Upon inspection and refund approval, the credit card and card number used to purchase your merchandise will be credited within 7-10 business days. Visit our returns page for more information.
All sales are final (no returns, no refunds) on select pet accessory items purchased on or after 11/9/, including Pet Food Mat, Litter Mat, Memory Foam Bed, Corduroy Cat Tunnel, Fancy Cat Sac, and Large Pet Food Mat. No returns or refunds on cat litter. For all other items, contact Whisker Customer Experience to arrange a return within ninety (90) days of receipt for refund consideration. Merchandise should be returned unopened and in the original product packaging as received. Opened sprays, wipes, litter mats and traps, toys, apparel, and furniture (cat beds, mats, tunnels) are non-returnable. All paperwork should be included with your return to ensure a prompt and accurate credit. Purchaser is responsible for the cost of return shipment. The credit card and card number used to purchase your merchandise will be credited upon receipt and inspection. Visit our returns page for more information.
If you just received a refund notification, verify that the information is correct. If you do not see the amount refunded to either your credit card or account within 3-10 business days, please contact the bank and note the transaction ID in your refund notification message. The bank can track the transaction. If you do not have the notification message, contact us for your transaction ID number. Any further inquiries must be done through your bank. We cannot speak to your bank to expedite the transaction.
You will need an RMA (Return Merchandise Authorization) number on the box along with your name so we can easily identify the returned unit. To obtain an RMA number, please contact Whisker Customer Experience. When receiving an RMA you will also be provided with return instructions or you may use the yellow sheet that came with your unit. Returns that come back without an RMA may take excess processing time or be refused. Visit our returns page for more information.
We can provide a return shipping label via FedEx for a $60 deduction from your refund. You will need to contact us through our returns page in order to set this up. Please note that this shipping method cannot be applied if you purchased your unit from a third party. The cost to ship the unit is fairly expensive so we suggest that you find the cheapest route possible and package the box well.
Here's the scoop: finding the purr-fect litter tray and the right spot for it in your home can make all the difference. Its not just about the tray; its about creating a comfy, private little haven where your kitten feels at ease. So, lets dive into the kitty litter world, find the ideal setup for your feline friend, and make the toilet training journey a swaggle-tastic experience for both of you!
Welcoming a kitten means providing comfort and ease, especially with their toileting needs. Choosing the right litter tray is key to this. It's about more than just a bathroom spotit's about respecting their natural habits and preferences.
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Finding the right litter tray for your kitten involves considering various factors to ensure their comfort and encourage proper toilet habits.
The size of the litter tray is crucial. Kittens need trays they can easily climb into, so if you're considering a high-sided tray, make sure your kitten can access it without struggle. For younger or smaller kittens, a tray with lower sides may be more suitable.
Some cats prefer privacy while doing their business. Covered litter trays, which resemble small cat houses with a front entry and exit, provide this privacy. These types also help in containing odours and litter scatter. However, it's essential to remember that not all cats like enclosed spaces, so observe your kitten's preferences.
Most litter trays are made of plastic, which is durable and easy to clean. Avoid materials that can absorb odours or are difficult to sanitise.
Remember it's crucial to maintain cleanliness regardless of the type. Regular changing of the litter is vital for your kitten's hygiene and comfort
Cats are known for their particular nature, especially regarding their toileting habits. They typically dislike using a litter tray that's already been soiled. This fussy behaviour is quite understandable; after all, cleanliness is a big part of a cat's natural instincts.
To accommodate this, it's important to have the right number of litter trays in your home. You may be asking can 2 cats share a litter box? The rule of thumb is to provide one litter tray per cat, plus one extra. This approach ensures that there's always a clean option available, reducing the likelihood of your cat avoiding the litter tray due to uncleanliness. For example, if you have one cat, you should have two litter trays, and if you have two cats, three trays are advisable.
This setup not only keeps your cats happy but also aids in maintaining a hygienic environment. By having multiple trays means that your cat always has a fresh spot to go when nature calls.
Finding the ideal location for your cat's litter tray involves striking a balance between seclusion, calmness, and easy access. Lets explore how to choose a spot that makes your kitten comfortable and keeps the litter tray effectively in use.
When it comes to finding the ideal spot for your kitten's litter tray, privacy is key. If you're starting off with a crate for your kitten during unsupervised times, placing the litter tray towards the back rather than near the entrance creates a more secluded and comfortable space for them.
In your home, consider quiet and low-traffic areas like the laundry room, bathroom, or a spare room. A laundry room, in particular, can be a great choice due to its usual proximity to outdoor access. This can be beneficial later when you're ready to transition your kitten to outdoor toileting.
If these typical spots aren't suitable in your home setup, crafting a custom solution, such as a walk-in pen, can work wonders. This dedicated area ensures your kitten still feels they have a private and calm place to attend to their needs, crucial for their comfort and your success in litter training them.
As your kitten grows and becomes ready to venture into the great outdoors, including for toileting, easing this transition is important. A helpful strategy is to relocate one of their litter trays close to a cat flap or a door they frequently use to go outside. This placement acts as a gentle nudge, encouraging them to opt for outdoor toileting.
To further assist in this process, consider integrating elements of the outdoors into their litter tray. Adding a layer of soil or bark from your garden to their existing litter subtly introduces them to the textures and scents of the outside world. This method familiarises them with outdoor textures, helping them understand that these materials are also appropriate for toileting. Gradual adjustments make the transition smoother and more intuitive for your adventurous kitten.
When it comes to selecting cat litter, the are many options. From the level of absorbency to the ease of cleaning, and how your home might be affected, there's a lot to weigh up. And the most crucial opinion? Your cat's, of course. Sometimes it takes a bit of trial and error to discover what they prefer. Remember, cats are known for their particular tastes, so patience is key.
You may be asking, what is the best litter for my cat? When selecting the perfect litter for your feline friend, several key factors come into play:
Cats typically prefer litters with a fine, sandy texture, as it's gentler on their paws and resembles the natural surfaces they would choose outdoors. Pellet and crystal-type litters may not always be as appealing to them.
A litter that effectively neutralises odours is crucial for maintaining a fresh environment both for your cat and your home. No one, including your kitten, enjoys a stinky litter box!
Clumping litters are a hit for their convenience; they form easy-to-scoop clumps upon contact with moisture. However, for the little kittens in your life, non-clumping varieties are safer, as they reduce the risk of accidental ingestion.
For those who are environmentally conscious, consider litters with a lower ecological footprint. Recycled wood pellets and other natural materials offer a sustainable choice without compromising on effectiveness.
The most important factor? What your cat prefers. Observing your cat's behaviour and trying different options may be necessary to find the litter that your cat is most comfortable using. Remember, the best litter is the one your cat will use consistently and happily.
When it comes to the types of cat litters available, the variety is extensive, with new ones popping up all the time. In general, the main types are:
A go-to choice for many cat parents, clay litter comes in two forms - clumping and non-clumping. The clumping variety is a breeze to clean as it forms easy-to-remove solid clumps when it comes into contact with moisture. Non-clumping clay litter, while more budget-friendly, needs a full tray replacement once it gets soiled.
Made from silica gel, these litter crystals are champions in neutralising odours and tend to last longer than other types. They are also known for being virtually dust-free. However, it's worth noting that the crystals could be problematic if ingested frequently, so it's best to monitor your cat's interaction with the
For the eco-conscious pet owner, wood pellet litter is an excellent choice. These pellets are not only biodegradable but are often crafted from recycled materials, making them an environmentally friendly option. They're known for effective odour control, don't track as much as other litters, and are generally more cost-effective. This type of litter is a great way to keep your cat's bathroom habits green!
Excluding litter crystals, with other litter types it can be a good idea to line you litter tray with paper or a litter tray liner, this will make cleaning the litter tray much easier.
Understanding your cat's litter preferences is key to ensuring their comfort and maintaining good litter box habits. Here are some signs that might indicate your cat is not happy with their current litter:
If your cat starts avoiding the litter box and chooses to eliminate elsewhere, this is a classic sign of litter aversion. They may be telling you that something about their litter just isn't right for them.
Some cats may go to great lengths to avoid touching the litter, like perching precariously on the edges of the box. This behaviour could indicate discomfort with the litters texture or composition.
A cat that doesn't dig or cover their waste might be showing disapproval of the litter. This natural instinct can be disrupted if they don't like the feel or smell of the litter.
Signs like shaking their paws or showing signs of discomfort after using the litter box suggest that the litter may be irritating to them. This could be due to the litters texture, dust content, or even chemical composition. If you observe these behaviours, consider experimenting with different types of litter. It might take some trial and error, but finding the right litter that your cat is comfortable with is crucial.
Selecting the right cat litter is essential for your kitten's comfort and well-being. It's important to choose a litter type that suits their preferences and to place the litter tray in a quiet, accessible spot. Understanding and catering to your kitten's needs in this way ensures a comfortable and hygienic environment for your furry friend.
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