Before you consider price and features, start by determining how powerful an air conditioner you need. The bigger the room, the more power is required, as expressed in British thermal units (Btu).
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To calculate the square footage of your room, multiply the length of the room by the width.
A small bedroom or office of 100 to 250 square feet probably needs a window unit between 5,000 and 6,500 Btu. A larger bedroom or playroom that’s between 250 and 350 square feet probably requires an AC of between 7,000 to 8,500 Btu. A living room, family room, or open plan space of between 350 to 550 feet would be best served with a unit of between 9,800 and 12,500 Btu.
The window air conditioners in CR’s tests have cooling capacities ranging from 5,000 to 12,500 Btu.
But don’t buy by Btu alone. Energy Star recommends that you make allowances for other considerations—such as the height of your ceiling, where the unit will be placed, and the size of your windows and doorways. In addition:
Energy efficiency: New Energy Star certified room air conditioners come with better insulating materials and clearer instructions to help ensure that you get a good seal around the unit, minimizing leaks.
U-shaped units: Most window unit air conditioners are boxes that perch on your windowsill. But in the past couple of years, several manufacturers have introduced U-shaped and inverted U-shaped models. U-shaped models sit on the sill, but the window sash slides down into a slot in the top of the air conditioner. That allows you to open the window when the unit is not in use. And just as importantly, it recruits your window to better insulate your room from noise and heat outside. Inverted U-shaped models drape over the windowsill. That configuration offers some advantages in insulation from noise and heat, but the biggest advantage is that these air conditioners block less light. These units have performed well in our tests, but they’re a bit more expensive, and they can be trickier to install. They may not work with all windows, especially those in older homes.
Inverter-powered units: Increasingly, higher-end air conditioners are being powered by a type of compressor known as an inverter. A conventional compressor regulates temperature by running full blast until the desired temperature is reached and then turning off (though the fan continues to run). An inverter turns down and back up without turning off during normal use. There are several advantages to this technology. It’s more energy-efficient. It can be better at maintaining a constant temperature in your room. And finally, inverter units can run more quietly, which is especially important at night when a unit kicking on can often wake you up.
Noise levels: Models that earn high ratings in our noise tests are so quiet that the only sound you might hear is the fan running. Air conditioners that receive lower scores for noise could disturb light sleepers when set on low and are distracting to pretty much everyone when set on high.
Airflow direction: Window air conditioners often do a better job blowing air in one direction than in others. That can be a problem if your window isn’t centered on the wall. To uniformly cool a room, you’ll need to direct air to its center, so check to see whether your AC needs to blow air to the right or to the left to aim toward the center of the room and away from the wall. Some models have fan arms that swivel.
Intelligent cooling: Some air conditioners have gotten smarter, allowing you to control and adjust them from a app, so they can turn on or up just before you arrive home instead of staying on all day. You may even be able to interconnect them with other cooling units in your home.
Length of warranty: Some air conditioners have longer warranties than others. When you’re buying a new unit, check the manufacturer’s website for information, and ask the retailer about the warranty for the brand and model you’re considering.
Install your air conditioner correctly: To get the most value and performance from your window air conditioner, it must be properly installed. Most units are intended for double-hung windows. If you have casement windows, consider buying a through-the-wall air conditioner.
Make sure your window unit is level so that it drains correctly and that you use all the brackets and other hardware to keep your unit secure, as well as to reduce noise and vibrations. Move any heat-generating devices, such as a TV or lamp, away from the unit and use foam and weather stripping to help keep the cool air in your room and the hot air outside. U-shaped units often need special brackets and may not fit on all windows. For more information, read our AC installation tips. Do you live in an apartment? You may have to take some extra steps, such as getting permission from your landlord, before you install an AC in your apartment.
Check the filter location when shopping: To keep your unit running at peak efficiency, AC filters need to be cleaned quite frequently: as often as once a week during peak cooling times, and maybe once a month when the unit isn’t used as much. When selecting a model, make sure you can easily access the filter for cleaning or replacement when the unit is installed. The easier it is, the more likely you are to do it.
Central air conditioning
A true central air conditioning system uses ducts to distribute cooled air throughout the house. In a “split system,” the most common design, refrigerant circulates between an indoor coil and a matching—meaning from the same brand—outdoor condenser with compressor (see the illustration below). The refrigerant cools the air, dehumidifying it in the process; a blower circulates air through ducts throughout the house. A thermostat maintains the temperature at the setting you select.
Split ductless systems
Split ductless systems have an outside condenser and compressor, and one to four or more indoor blower units, called air handlers, mounted high on the wall, that distribute air. The indoor and outdoor sections are connected by a thin conduit that houses the power cable, refrigerant tubing, and a condensate drain. The conduit is run through about a 3-inch hole hidden behind each air handler. Each air handler cools the room in which it’s installed, and you set the temperature with a remote control. Professional installation is recommended. While not technically central air, they’re much quieter and more efficient than window ACs or portable ACs and can be an easier, more affordable option to install than a true central air system.
You can also consider an air-source heat pump in place of an AC-only system. Heat pumps can provide both heating and cooling. In cooling mode, they work exactly like air conditioners. And come colder weather, they’re the most energy-efficient system for home heating.
They’ve been common in warm parts of the U.S. for decades, but now there are plenty of air-source heat pumps that can provide most or all of a home’s heating needs, even in cold climates. You can also use a heat pump in combination with an existing or supplementary heating system. An installer can set it up so that the heat pump operates most of the time, but then when the outdoor temperature drops below a certain threshold and the heat pump becomes less practical, another system—such as a gas-fired furnace—will kick in. (A guideline for that threshold is about 20° F, but the cutoff can be a little warmer or much colder depending on the system.)
Heat pumps are available in ducted or ductless versions. (Some so-called ductless air conditioners are actually heat pumps.) They tend to cost a little more than AC-only units but less than the combined cost of a new heating and cooling system. Because heat pumps are so energy-efficient, some state governments offer tax incentives or even direct cash rebates to homeowners who install air-source heat pumps, which sometimes make them the lowest-cost option for home heating and cooling. Read our heat pump buying guide for more.
If you are installing an AC system from scratch, your contractor should calculate the size of the cooling equipment you need using recognized methods, such as those you’ll find in the Residential Load Calculation Manual, aka Manual J, from the Air Conditioning Contractors of America (ACCA).
If your home already has ductwork but you’re installing your first AC system, keep in mind that ducts used for heating might not be the right size or in the right location for optimal cooling. Your contractor should ensure that duct sections are properly sized and that there are enough supply registers to deliver sufficient air to the right spots. Undersized ductwork can lead to inefficient and noisy operation.
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Also, it’s wise to make sure your ducts are sealed and insulated. Otherwise, air can escape, wasting 20 to 30 percent of the energy used to run your system. Sealing your ducts will keep you cooler in the summer and warmer in the winter.
Size, aka Capacity
An air conditioner’s size—which is an indicator of its cooling capacity—is measured in British thermal units per hour (Btu/hr.) or in “tons.” One ton of cooling equals 12,000 Btu/hr. For rough sizing guidance, check the Energy Star website. But the best option is to have your contractor do a load calculation based on a recognized method, such as one in Manual J from the ACCA.
It’s important to pick the right AC capacity for the size of your home. A unit that’s too small will struggle to keep your home comfortable. An oversized unit will cost you more to purchase, and (unless it’s a model with a variable-speed compressor) will cycle on and off more often than it should, stressing the components and struggling to control the humidity in your home.
If you’re replacing your central air, you should look into whether you really need the same size system as your old unit or if you can shrink it a bit. Any changes you’ve made to improve your home’s energy efficiency, such as upgrading your windows or adding insulation, can reduce your cooling needs. On the other hand, if you’ve added rooms, you might need more cooling.
Efficiency
This describes how much cooling the unit delivers for each watt of electricity. Efficiency is expressed as the seasonal energy-efficiency rating or SEER. The higher the SEER, the greater the efficiency. Higher-SEER ACs tend to cost more, but they’ll often pay for themselves over time through lower energy costs. The minimum SEER allowed for a new split system central air conditioner in the U.S. today is 14, which is at least 20 percent more efficient than minimum-efficiency models made even 10 years ago. Systems that meet the Energy Star guidelines for efficiency have a minimum SEER of 15. The most efficient models reach a SEER of at least 26.
Noise
According to our reader survey, quiet operation is the feature that’s the best predictor for an owner’s overall satisfaction with their air conditioner. Manufacturers publish the noise levels for their products across a variety of outdoor temperatures and fan speeds, measured in decibels. A lower rating is better, especially if the AC will be installed near a bedroom window.
Reliability
Reliability is the second-best predictor for an owner’s overall satisfaction with an air conditioner (tied with how quickly it cools a room, though that has more to do with whether the AC is sized correctly for your home and whether it’s maintained properly). Consumer Reports rates the predicted reliability of 22 central air conditioner brands, based on data that members have shared about more than 13,000 new AC units they bought and installed in their own homes between and .
Central AC systems need regular maintenance for optimal performance. When arranging your installation, it’s worth negotiating a service plan that combines regular inspections with discounts on repairs and a labor warranty into the overall price. Prices for such a service can vary widely.
Here’s what you’ll want the service technician to handle: Once a year, have them clean and flush the coils, drain the pan and drainage system, and vacuum the blower compartments. The contractor should also check to make sure that the system is properly charged with refrigerant, that there are no leaks, and that all mechanical components are working properly.
You can also handle some of the maintenance on your own. Clean grilles and filters monthly. Clear debris and dirt from condenser coils and check for blockages in the drainpipe. Follow the AC manufacturer’s recommendations for changing the filter as well as the filter manufacturer’s recommendations for how often you should change the filter. In general, the thicker the disposable filter, the less often it needs to be changed. (The HVAC filters we test last between three and 12 months.)
If your HVAC system was installed before , it may rely on the refrigerant Freon, a trademark name for several different refrigerants including chlorofluorocarbons (CFCs) and hydrochlorofluorocarbons such as HCFC-22 (or R-22). These chemicals deplete protective ozone from the atmosphere. The Environmental Protection Agency phased out CFCs in the s and HCFCs in .
The Environmental Protection Agency has since allowed the use of R-410A, another ozone-threatening HCFC refrigerant, but started requiring manufacturers to stop producing units with R-410A in . While manufacturers are still allowed to sell and install any units they created prior to , the industry has largely started migrating to R-454B and R-32. Manufacturers are still allowed to produce individual parts to service systems that use R-410A, but it may be worth shopping around for a central air system that uses the new refrigerants to ensure access to long-term support, maintenance, and safety.
If you still have a system that uses HCFC, you aren’t required to replace it now. It’s only an environmental threat when it leaks, so ask your technician to check for leaks during your annual maintenance visit. Better yet, consider replacing your AC system with a newer one. It will not only be better for the environment but also be more energy-efficient.
Programmable thermostats. Setting your smart or programmable thermostat at the right temperature can reduce your cooling costs by about 10 percent. The right temperature depends on your comfort level, but start by setting it at 78° F and experiment until you find the sweet spot. You’ll save about 3 percent on your utility bill for every degree you raise the set temperature for your central air, according to the Department of Energy. And keep in mind that using a box or ceiling fan, which costs little to run, can make you feel 3° F to 4° F cooler.
Outdoor space. The compressor needs adequate airflow to operate correctly, so make sure to keep at least 2 to 3 feet of space between the unit and any plants or structures. There should also be 5 feet of clearance between the top of the unit and any trees above. You’ll also want to make sure there’s enough space for you or a technician to access and service the unit. And your local building codes might have regulations about how close an outdoor compressor is allowed to be to a neighbor’s window or property line.
Whether you’re replacing an older air conditioner or installing one for the first time, finding a trustworthy contractor to install and service the air conditioning system matters the most. Here’s what to do.
Ask around. Seek referrals from neighbors, family, or business associates. It’s wise to get price quotes from at least three contractors.
Check their background. Contractors who bid on your installation should show you verification of bonding and insurance, plus any required contractor’s licenses. Check with your local Better Business Bureau and consumer affairs office for complaint records. It’s a plus if technicians are certified by a trade organization, such as North American Technician Excellence or HVAC Excellence, to service residential heating and cooling equipment. Those and similar programs assess the technician’s knowledge of specific types of equipment and their proper service methods.
Get specifics. Contractors who bid on your job should calculate the required cooling capacity using a recognized method, such as one found in the ACCA’s Residential Load Calculation Manual, also called Manual J. An additional reference for assessing ductwork needs is Manual D. The calculations produce a detailed, room-by-room analysis of cooling needs. Ask for a printout of all calculations and assumptions, including ductwork design. Be wary of a contractor who bases estimates merely on house size or vague rules.
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