What is Real-time electricity usage?
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Real-time electricity usage shows how much electricity is being used in your home in real time. To learn how much energy your electrical appliances use, turn them on and off to see how the usage changes.
What is Real-time price ($/kWh)?
Real-time price is the price of your electricity at the present moment based on your rate plan tier (E-1 customers) or Time of Use (TOU) period (for EV-A customers). Pricing can change depending on factors defined by the rate plan and the day in the billing cycle. The pricing does not include discounts, but it does include California Alternative Rates for Energy (CARE) if you are enrolled in this program.
What are Real-Time Electricity Costs ($/h)?
Real-time electricity costs are provided on some devices by multiplying the real-time usage and the real-time price, so you can see how much your usage costs at a given time.
What are Estimated Costs to Date?
Estimated Costs to Date are messages sent to your device that provide an estimation of your electricity bill from the beginning of your billing cycle through today, based on your actual usage. These estimates help approximate your bill so you can better track and control usage and real-time electricity costs.
Note: Estimated Costs to Date may not match your bill because they include all charges on an actual bill, but exclude credits or balances from previous bills.
What is the Estimated Electric Bill This Month?
Your Estimated Electric Bill This Month is a prediction of your monthly electricity bill based on your usage to date. This estimate forecasts your usage for the remaining days in the billing cycle based on your previous usage and adds that to the Estimated Costs to Date. The Estimated Electric Bill This Month becomes more accurate over the course of the billing cycle as more actual data is included.
What are SmartRate™ and Peak Day Pricing alerts?
In addition to their preferred method, SmartRate™ and Peak Day Pricing customers also receive alerts on their energy monitoring devices the day before and day of SmartDay™ and Peak Day Pricing events.
Does my device show up-to-the-minute electricity consumption and costs?
The info you see is in real-time. There may be a 15-60 second delay, depending on your energy-monitoring device and the SmartMeter™ at your location.
What's the difference between a kilowatt (kW) and a kilowatt-hour (kWh)?
A kilowatt (kW) is a unit of power or the rate at which energy is used or generated. A kilowatt-hour (kWh) is a unit of energy equivalent to 1,000-watt hours, and is a common unit of measure utility for billing electric energy. As an analogy, if you were to fill a bucket with water from a hose, the rate at which the water flows from the hose into the bucket represents kW (power). The total amount of water in the bucket when finished represents the kWh (energy).
How to read your smart gas meter
How to read your smart gas meter
You don’t normally need to read your smart meter. Smart meters normally send readings to your supplier automatically - this is known as ‘smart mode’. You can check if your meter’s working in smart mode.
You might need to read your smart meter in some situations, for example if:
you’ve just switched supplier - you normally need to send the first meter reading yourself
you switch supplier and they say they can’t connect to your meter - this can happen if you’ve got an older smart meter
you want to check your meter reading - for example, to see how it’s changed recently
Call your supplier to give them the reading - or check if you can submit one on their website or app.
If you can’t get to your meter, your energy supplier might be able to give you extra help to read or move your meter. You can check if you can get extra help from your energy supplier.
When you get a smart meter installed, you'll also normally get a small and portable device with a screen on it. This is called a ‘smart energy monitor’ or an ‘in-home display’ (IHD) - it either plugs into a socket or runs on batteries.
It can be easy to confuse your smart meter with your IHD.
You can check how to use the IHD for your smart meter.
Example
An example in-home display (IHD).
You might be able to take a reading from the IHD but it’s best to take one from the meter itself. The meter will be fixed to a wall or board - it’s usually somewhere like a kitchen cupboard or a box on a wall outside your home.
Example
An example smart meter.
The way you take a reading from a smart gas meter depends on the type of meter you have.
Example
If the number on the display is 0000256.3, the meter reading is 256.
To read the meter:
Press the A button
Press the A button again until you see ‘METER INDEX’ and numbers followed by ‘M3’
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Write down the number from left to right
Ignore any zeroes at the beginning and any numbers after the decimal point
Example
If the number on the display is 000135.658, the meter reading is 135.
The 3 red buttons on your meter might say ‘A’, ‘B’ and ‘C’.
To read the meter:
Press the left button - it might say ‘A’
Write down the number from left to right
Ignore any zeroes at the beginning and any numbers after the decimal point if there is one
Example
If the number on the display is 00063.236, the meter reading is 63.
To read the meter:
Press the middle circle button
Write down the number from left to right
Ignore any zeroes at the beginning and any numbers after the decimal point if there is one
Example
If the number on the display is 00063.5, the meter reading is 63.
To read the meter:
Press 9 - you’ll see ‘VOLUME’ on the screen
Wait until it changes - you’ll see numbers followed by ‘M3’
Write down the number from left to right
Ignore any zeroes at the beginning and any numbers after the decimal point if there is one
Example
If the number on the display is 000135.658, the meter reading is 135.
To read the meter:
Press the orange button once or more until you see a number followed by‘M3’
Write down the number from left to right
Ignore any zeroes at the beginning and any numbers after the decimal point if there is one
Example
If the number on the display is 000135.658, the meter reading is 135.
Your meter should have ‘EDMI’ printed on it.
To read the meter:
Press the right button - it might be labelled 'OK' or have an arrow on it
Write down the number from left to right
Ignore any zeroes at the beginning and any numbers after the decimal point if there is one
Example
If the number on the display is 12345.678, the meter reading is.12345.
Your meter should have ‘G4’ and ‘GWi’ printed on it.
To read the meter:
Press the button on the right of the screen to wake your meter
Press the same button once or more until you see a number followed by ‘M3’
There might be a number such as 01 or 02 on the left of the screen - ignore this number, it’s not part of the reading
Write down the number from left to right
Ignore any zeroes at the beginning and any numbers after the decimal point
Check your meter says ‘M3’ after the reading. If it says 'KWH' it's an electricity meter.
If you're not sure if it's a smart meter, it might be a standard meter instead. Check how to read a standard gas meter.
Find out how to read your smart electricity meter.
Contact us to discuss your requirements of iot energy meter. Our experienced sales team can help you identify the options that best suit your needs.